Returns & Exchanges

At STRATA, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging with all tags attached and include the printed return authorization slip inside.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.